WARRANTY POLICY
Warranty & Seller Guarantee
- All items come with a 14-days warranty unless otherwise noted from time of receipt and for items sold in the “for parts or not working” category.
- NO WARRANTYis offered to customers outside of the Canada and USA; and items are NOT REFUNDABLE!!!
- Returns due to verified defect or seller’s error are eligible for a full refund.
Return Policy
- Return of a product that is not due to defect or seller’s error is subject to a 15% restocking fee. This is to cover the loss of shipping as well as the diagnostics and testing involved in re-evaluating the returned, shipped, and handled item.
- Items that have substantial wear or are materially different from how they were shipped are NOT eligible for refunds. Please, DO NOT attempt to return a broken or substitute item to us and attempt to have your funds returned. We photograph, record serial numbers and specifications, and physically mark our items so that they are distinguishable.
- Buyers are responsible for shipping charges on ALL items returned to us in all circumstances EXCEPT verified defect or seller’s error. Please do not buy if you do not agree.
Shipping in the USA
- All items are shipped either by UPS or Canada Post.
- Residents in HI, AK and PR will be charged a surcharge…..Please contact us before purchasing any item.
- If your item(s) was damaged during shipping, please contact us and the shipping company. Don’t unpack or tamper with the damaged package until pictures have been taken or the shipping company has inspected the damaged item.
- We proudly ship out all items within one (1) business day after receiving payment.
Feedback
- If you are satisfied with your transaction please show your appreciation by leaving 5-star feedback, and we will do the same for you!
- Before posting neutral or negative feedback PLEASE contact us so that we can work the discrepancy out. We will do everything we can in order to satisfy our customers!!! We have a 99.9% approval rating and take great pride in pleasing our customers.