Terms and Conditions

General:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Please read the terms and conditions listed below carefully as they may contain important information relevant to you. This agreement governs your use of this website.

It exempts Mr. Merchant Inc. from any liability resulting from your use of this website. Each time you use this site, you signify your acceptance and agreement of these terms.

Governing Law:

This agreement, your access to and use of the website, and all related matters are governed solely by the Federal Laws of Canada. The Mr. Merchant Inc. is not under any obligation to verify the identity or authority of any person using passwords to access and use this website.

Condition:

Mr. Merchant reserves the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products. Prices are subject to change without notice. We assume no responsibility in the event of the notice of changes not being received. In the event of new federal or provincial taxes or legislation affecting the cost of items shown herein, Mr. Merchant Inc. reserves the right to increase prices proportionately. All prices are subject to applicable Federal and /or Provincial Sales Tax unless prescribed form of exemption is provided. Merchandise is subject to change or withdrawal without notice. We assume no liability to delays or failure to deliver due to our inability to obtain supplies.

Typographical Error:

Mr. Merchant strives to make every piece of information as accurate as possible. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Mr. M shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Shipping Time:

Shipping time for order delivery within Canada is 7 working days and for outside Canada 12 working days. Shipment is made through Canada Post or UPS.

Shipping Cost:

Shipping costs of all online orders are an estimate only and are calculated based on the ship to location. The online order’s shipping estimate will not be the final charge on your invoice, as the final freight varies by actual shipment weight, and chosen carrier. The actual cost of the freight you will pay will show on your final invoice.

Pick-up:

Customers may pick up orders placed online only after the payment is confirmed by PayPal. All orders are subject to acceptance by Mr. Merchant Inc. with delivery contingent upon regulation of credit and satisfactory security being provided if requested. Customers will receive the order acknowledgement email from Mr. Merchant Inc. once the payment receipt is confirmed by PayPal. Cash payments are also acceptable but prior intimation is required to lock the order.

Payment of Duties:

All prices are on F.O.B basis. Import duties and local taxes are not included in the quoted price of goods being delivered to any locations. You will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt.

Cancelled or Refused Orders:

Cancelled or refused orders are subject to a 15% restock fee plus applicable freight charges.

Returned Goods Policy:

It is the receiver’s responsibility to check for any discrepancies with an order before any alterations or embellishments are made to the product received. Altered garments, excluding any irregulars, are not returnable. Incorrectly received merchandise or irregulars must be returned within 10 days of receipt of goods, and are fully refundable. Returns of unwanted merchandise must be returned within 30 days in its original condition. These returns must be approved by Mr. Merchant Inc. and will be subject to a 15% restock fee. All returns must be accompanied by a return authorization number, which can be obtained from a Mr. Merchant Inc. customer service representative. Returns without original corresponding invoice number will be credited at the lowest published price. Discontinued items are not returnable, whether they were purchased when a regularly stocked item, or if purchased when already discontinued.

Samples Policy:

Samples may be purchased at an additional cost and at the discretion of the customer service representative. These specially priced samples are not returnable. Wearable or showroom samples cannot be ordered online. Please call our customer service representatives to place sample orders.

Product Descriptions:

Many product descriptions include the weight of the fabric in ounces. All weights included in the product descriptions are averages based on color offered for that specific item. Due to printing limitations, some colors shown in our catalogue may vary from the actual garment color.

Export Shipments:

Products purchased from Mr. Merchant Inc. are not intended to be exported from Canada. It is solely the customer’s responsibility to check with their freight forwarder to conform to any foreign export documentation requirements and rules to verify that products to be exported will be released by customs at its final destination. Mr. Merchant Inc. will not be liable or responsible for providing this information or any documentation required to export any goods purchased. Mr. Merchant Inc. is not liable for any issues resulting from any attempts to export.

Privacy Policy:

Your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number and your email address. We use this information to fulfill your order and to communicate with you about your order. All your information is kept confidential and will not be disclosed to anybody unless ordered by government authorities.

Security:

Protecting your personal information is our priority. We use PayPal payment system to encrypt your credit card number, name and address, so only PayPal is able to decode your information.

Terms and Conditions may Change:

Mr. Merchant reserves the right to update or modify these terms and conditions at any time without prior notice. For this reason, we encourage you to review these terms and conditions each time you use this website.

Contact Us:

If you have any questions, please contact us at query@mr-merchant.com

Disclaimers and Liability Limitations:

YOU USE THE SITE, MARKETING TOOLS AND SOFTWARE SOLELY AT YOUR OWN RISK. MR. MERCHANT INC. PROVIDES THE SITE AND SOFTWARE “AS IS,” AND DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES AND REPRESENTATIONS. IN NO EVENT WILL MR. MERCHNAT INC. BE LIABLE UNDER ANY THEORY FOR ANY DAMAGES RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, MARKETING TOOLS OR SOFTWARE.